Duluth Travel bridges what federal agencies require, delivering precision, personal service, and complete compliance at every step
Ready to Transform Your Travel Program?
- Let's start a conversation about how Duluth Travel can streamline your government travel operations, improve policy compliance, and elevate the traveler experience across your agency.
Our Government Commitment
As a GO.Gov-ready, ARC-certified Travel Management Company (TMC), Duluth Travel delivers secure, policy-driven travel management with one clear mission : The Mission Is You!
- A proud Service-Disabled Veteran-Owned Small Business (SDVOSB), Duluth Travel has supported federal, state, and military agencies since 2003, providing compliant, cost-effective, and mission-ready travel programs.
- Headquartered in Duluth (Atlanta), Georgia, with offices in Washington D.C., Alaska, Hawaii, and US territories. Duluth has a nationwide network of 70 U.S.-based travel professionals averaging 20 years of experience.
- Every itinerary is aligned with GSA Smart Pay, GO.Gov, DTMO standards, and Federal Travel Regulations (FTR) , ensuring accuracy, transparency, and accountability at every stage.
- Our systems exceed NIST SP 800-171 requirements, safeguarding Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII) through encryption, secure transmission protocols, and IPv6 compliance.
- All travel agents are U.S. citizens, background-screened to federal security standards, and trained to manage sensitive, high-volume government travel.
Full-Service Travel Management
Core Capabilities
- Secure, policy-compliant air, hotel, rail, and car bookings
- Seamless GO.Gov online booking and mobile app integration
- 24/7/365 live agent support with government-trained specialists
- Real-time traveler tracking and duty of care visibility
- Automated CBA & IBA reconciliation with 95% accuracy
- Advanced reporting dashboards with actionable spend analytics
- Full audit trail and Smart Pay alignment
Differentiators
- Proudly serving the U.S. Government since 2003
- GO.Gov ready infrastructure
- ARC-certified, SDVOSB, and NIST SP 800-171 compliant
- No outsourcing or offshoring, all U.S.-based agents
- Expertise in City Pair Program, Fly America Act, FTR/DTR
- Nationwide reach including US territories, from Georgia to Guam
- Human-centered service supported by automation and AI
- Mission-critical responsiveness and hands-on leadership
Integrated Technology Ecosystem
Duluth Travel’s technology framework enhances efficiency, compliance, and data security across all operations:
- Sabre GDS, real-time global fare visibility including City Pair Program, and Fly America Act compliance
- Grasp Technologies, Magnatech, Cornerstone: analytics and automated reporting
- Chrome River & GCE Concur/Go.Gov: expense and booking integration
- Automated Call Distribution (ACD) and Email Parsing: rapid response and error reduction
- AI-powered business intelligence: spend optimization and performance insight
Duty of Care & Traveler Safety
Our Duty of Care platform ensures travelers are protected, informed, and mission-ready through:
- 24/7/365 monitoring and real-time alerts
- Geo-tracking dashboards showing flight, location, and safety status
- Automated notifications for risks, delays, and emergencies
- Custom reporting dashboards for agency situational awareness
FULL SERVICE
TRAVEL MANAGEMENT
