Full Services Travel
Agency since 1993
U.S. experienced agents
Online booking
Service Disabled Veteran Assistance
95% customer service
Government Travel
Management Consultation
Government / About Us
- Duluth Travel Incorporated, a Service Disabled Veteran Owned Business, has provided travel solutions to U.S. Government since 2003, when selected to service the Environmental Protection Agency.
- Since that time, Duluth Travel Inc. has included the United States Department of Agriculture, the U.S. Department of Veterans Affairs (VA), The Transportation Security Administration (TSA), the United States Agency for International Development (USAid), the Federal Air Marshals, U.S. Department of the Interior, Smithsonian Institution and Internal Revenue Services (IRS).
- As one of the largest TMCs in the Southeast providing government solutions, Duluth Travel Inc. has enjoyed a customer satisfaction rating with U.S. Government agencies of 94%.
- Collectively as a single ETS2 TMC solution, Duluth Travel Inc. offers unbeatable services, Concur Travel expertise, Travelport, SABRE, Grasp Technologies & Magna Tech, NIST compliance and ISOS -International Medical and Travel Assistance Program.
- Duluth Travel Inc. offer experience U.S. based travel agents with 30 years of experience and 24/7 global travel assistance.
- We offer fully customizable services for domestic and international air travel, event & conference logistics and project management.
- We have the experience to service U.S. Government agencies of all sizes and proprietary enterprise applications to provide “Over the Top” Customer Service.
Our Services
FULL SCALE TRAVEL MANAGEMENT SERVICES
- Travel Management, Planning and Reporting
- Embedded TMC for Online and Offline Travel Fulfillment
- 30yrs Industry Experience in CPP, FTR & DTMO
- Approved-TMC Servicing Under TSS & ETS Schedules
FULL SCALE TRAVEL MANAGEMENT SERVICES
- Venue Sourcing Solutions
- Negotiation of Best Available Supplier Rates & Contract Clauses
- Conducting Site Visits & Provision of On-site Management
- 508 Compliant Registration Website Development
- Creative Healthy Food & Beverage Planning
- Audio Visual Coordination
- Speaker Management
FULL SCALE TRAVEL MANAGEMENT SERVICES
- 95% Customer Satisfaction
- Security Clearance: SECRET
- Dun & Bradstreet: 827235110
- CAGE : 07XY6
FULL SCALE TRAVEL MANAGEMENT SERVICES
Our Services
- Department of Veteran Affairs
- Department of Interior
- Transportation Security Administration (TSA)
- Bureau of Indian Education
- Department of Health & Human Services
- State of Georgia
- The Smithsonian
- Assistant Secretary for Preparedness and Response (ASPR)
- Department of Homeland Security (Federal Air Marshals)
- Pre-Awarded Travel Contract for DOD
- Internal Revenue Service (IRS)
FULL SCALE TRAVEL MANAGEMENT SERVICES
- Travelport (Worldspan & Apollo)
- Concur for CGE
- Cvent – Event Management
- Grasp Technologies & Magna Tech
- Travel Incorporated
- ISOS-International Medical and Travel Assistance Program
- NIST- National Institute of Standards and Technology
NAICS DESCRIPTION
- 561920 Convention & Trade Show Organizers
- 561510 Travel Agencies
- 561520 Tour Operators
- 561599 Travel Arrangements & Reservations Services
- 541990 Scientific & Technical Services
- 541613 Marketing Consulting Services
- 541430 Graphic Design Services
MEMBERSHIPS & CERTIFICATIONS
- General Services Administration (SmartPay 2 Certified)
- U.S. Small Business Administration
- Service Disabled Veteran Owned
- Federal Business Opportunities (FedBizOpps.gov)
- National Veteran Owned Business Association (NaVOBA)
- Cvent: Event Management Solution for Government
- NIST: National Institute of Standards and Technology
- Concur (CGE): Embedded travel management company (TMC) providing ticket fulfillment services to federal government agencies
RECOGNITION
- SGTP Travel Agency of the Year, 2005
- SGTP Travel Agency of the Year, 2006
- Recognized in 2005 & 2008 by the VA Secretary for Continuous Work
- Ranked by Atlanta Business Chronicle as third out of the top 10 Travel Agencies in Atlanta
- May 24, 2005 – Testified before the Joint Committee to promote Veterans and Small Business rights
- March 6, 2008 – Testified before the committee on Small Business regarding small business contracting
- January 2009 – Appointed to GSA SDVOSB Sub-Committee