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Government / About Us

  • Duluth Travel Incorporated is a strategic alliance between Duluth Travel and Travel Incorporated; Atlanta based Travel Management companies with unique capabilities that complement each other to offer superior solutions for government travel.
  • Collectively as a single ETS2 TMC solution, Duluth Travel Incorporated offers unbeatable services and Concur Travel expertise.
  • As one of the largest TMCs providing government solutions, we have the experience to service U.S. Government agencies of all sizes and proprietary enterprise applications to provide “Over the Top” Customer Service.
  • Since that time, we have included the United States Department of Agriculture, the U.S. Department of Veterans Affairs (“VA”), the United States Agency for International Development (USAid), the Federal Air Marshals, U.S. Department of the Interior, Smithsonian Institution and Internal Revenue Services (IRS).
  • Duluth Travel Incorporated has provided travel solutions to U.S. Government since 2003, when selected to service the Environmental Protection Agency.
  • Over the past 3 years, Duluth Travel Incorporated has enjoyed a customer satisfaction rating with U.S. Government agencies exceeding 94%.
  • A service disabled veteran owned small business, based in Atlanta, Georgia with offices throughout the United States including Hawaii and Alaska.
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Our Services

FULL SCALE TRAVEL MANAGEMENT SERVICES

  • Travel Management, Planning and Reporting
  • Embedded TMC for Online and Offline Travel Fulfillment
  • 30yrs Industry Experience in CPP, FTR & DTMO
  • Approved-TMC Servicing Under TSS & ETS Schedules

STRATEGIC MEETING MANAGEMENT SERVICES

  • Venue Sourcing Solutions
  • Negotiation of Best Available Supplier Rates & Contract Clauses
  • Conducting Site Visits & Provision of On-site Management
  • 508 Compliant Registration Website Development
  • Creative Healthy Food & Beverage Planning
  • Audio Visual Coordination
  • Speaker Management

CUSTOMER
SATISFACTION

  • 95% Customer Satisfaction
  • Security Clearance: SECRET
  • Dun & Bradstreet: 827235110
  • CAGE : 07XY6

Our Clients

  • Department of Veteran Affairs
  • Department of Interior
  • Transportation Security Administration
    (TSA)
  • Bureau of Indian Education
  • Department of Health & Human Services
    (Fish & Wildlife)
  • State of Georgia
  • The Smithsonian
  • Assistant Secretary for Preparedness and
    Response (ASPR)
  • Department of Homeland Security
    (Federal Air Marshals)
  • Pre-Awarded Travel Contract for DOD
  • Internal Revenue Service (IRS)
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STRATEGIC PARTNERSHIPS

  • Travelport (Worldspan & Apollo)
  • Concur for CGE
  • Cvent – Event Management
  • Vacation.com Consortium
  • Travel Incorporated
  • ISOS-International Medical and
    Travel Assistance Program

NAICS DESCRIPTION

  • 561920 Convention & Trade Show Organizers
  • 561510 Travel Agencies
  • 561520 Tour Operators
  • 561599 Travel Arrangements & Reservations Services
  • 541990 Scientific & Technical Services
  • 541613 Marketing Consulting Services
  • 541430 Graphic Design Services
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MEMBERSHIPS & CERTIFICATIONS

  • General Services Administration (SmartPay 2 Certified)
  • U.S. Small Business Administration
  • Service Disabled Veteran Owned
  • Federal Business Opportunities (FedBizOpps.gov)
  • National Veteran Owned Business Association (NaVOBA)
  • Cvent: Event Management Solution for Government
  • NIST: National Institute of Standards and Technology
  • Concur (CGE): Embedded travel management company (TMC) providing ticket fulfillment services to federal government agencies

RECOGNITION

  • SGTP Travel Agency of the Year, 2005
  • SGTP Travel Agency of the Year, 2006
  • Recognized in 2005 & 2008 by the VA Secretary for Continuous Work
  • Ranked by Atlanta Business Chronicle as third out of the top 10 Travel Agencies in Atlanta
  • May 24, 2005 – Testified before the Joint Committee to promote Veterans and Small Business rights
  • March 6, 2008 – Testified before the committee on Small Business regarding small business contracting
  • January 2009 – Appointed to GSA SDVOSB Sub-Committee